At Global Solutions & Services, Inc. we live by the innovative techniques brought to Toyota by Dr. W. Edward Deming. Dr. W. Edwards Deming taught that by adopting appropriate principles of management, organizations could increase quality and simultaneously reduce costs by reducing waste, rework, staff attrition and litigation and all the while increase customer loyalty.
The key, Dr. Deming explained, is to practice continual improvement and think of the organization as a system, not as bits and pieces. Deming insisted all managers must have what he called a “System of Profound Knowledge”, consisting of four parts:
1. Appreciation of a system: understanding the overall processes involving suppliers, producers, and customers (or recipients) of goods and services
2. Knowledge of variation: the range and causes of variation in quality, and use of statistical sampling in measurements
3. Theory of knowledge: the concepts explaining knowledge and the limits of what can be known
4. Knowledge of psychology: concepts of human nature
Additionally, according to Deming, a manager of people must understand that everyone is different in that the performance of any one person is governed largely by the system that they work in and that the system is solely management’s responsibility.
What does that mean for you? It means Lean allows you to establish a sense of direction, to objectively measure how you are doing getting there and to create companywide goals. Utilizing and implementing lean systems enables you to eliminate processes that do not offer value and to continually improve those that do. Lean gives you a clear picture of what’s working for your organization and what areas need change.
To paraphrase USA Today's Paul Davidson, “thousands of organizations remain profitable even during recession by using Lean principles to become more cost-efficient”. Lean management has more than proven effective at accurately assessing an organizations economic viability, even during rough financial times.
Successfully implementing Lean means involving all levels of staff in the process and in the changes. It requires strong leadership that clearly defines and supports the new direction. Lean works because it’s a philosophy of life. A Lean philosophy allows you to turn things around quicker, and provides a system for organizing and managing the facets of an organizations function by creating principles, practices and tools, which in turn allow you to develop goods and services with higher quality and fewer defects.
Our goal is to help you accomplish this using less effort, space, capital and time than the usual.
Contact us via email or